Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
convenient location
professional service
furniture needs attention
upgrade not received
8.0/10
Great
Rooms
7.7
Location
8.1
Service
8.9
Dining
8.1
Guest reviews
8.0/10
based on 14 reviews
8.5
8.5/10 based on 4405 reviews
D.
United States,
April
2024
8.8/10
Staying at this hotel was a great experience! The rooms were top-class, perfect for my son's bed, very spacious, and comfortable. The view and location were stunning, especially if you're not into historical tours.
Rooms
9.0
The rooms were big, dedicated for my son's bed, and extremely comfortable. The view and location were fantastic.
Service
9.0
The service was excellent, from check-in to check-out. The staff was super kind and attentive, making our stay memorable. They truly went above and beyond.
Location
8.0
The location was perfect, right at the Marina with easy access to many attractions. While a taxi was needed to reach main shops and restaurants, it was very convenient for our short trip.
Dining
9.0
Dining at the hotel was the greatest thing! The food was delicious, with special service that catered to everyone's taste. A wide choice of high-quality dishes made our stay even more enjoyable.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.
Lionel
United Kingdom,
March
2024
8.8/10
The hotel had a mix of pros and cons. The rooms were clean and spacious but missed out on a promised upgrade. The service was extremely helpful but lacked flexibility at times. The location was wonderful, offering comfortable rooms and easy access to nearby attractions. The dining experience was excellent, meeting 5-star standards. Overall, a pleasant stay with some room for improvement.
Rooms
8.0
My room, although I didn't get the upgrade promised, was still clean and spacious.
Service
9.0
The staff was polite, responsive, and extremely helpful with my inquiries.
Location
9.0
The hotel is wonderfully located near famous restaurants and key attractions, making it convenient to explore the area.
Dining
9.0
The dining experience met 5-star standards with a fantastic variety of foods, including typical Turkish dishes.
Facilities
9.0
The facilities such as the gym, pool, and machines were top-notch, adding to the overall experience.
Ted
United Kingdom,
March
2024
8.0/10
The hotel is lovely and clean overall, but the room size was a bit small for a family with younger kids. The staff were friendly and willing to help, although some seemed inexperienced. The location was very well located, close to the Marina, but not ideal for those wanting a sea or city view. The dining experience was great, but some felt it was overpriced. The facilities were modern and convenient, with good amenities.
Rooms
8.0
The rooms were lovely and clean, with little bits of wear and tear in the bathroom.
Service
7.0
The staff were very friendly and willing to help, although some seemed inexperienced.
Location
8.0
The location was very well located, close to the Marina, but not ideal for those seeking a sea or city view.
Dining
9.0
The dining experience was the greatest thing in this hotel, with friendly and helpful service.
Facilities
8.0
The facilities were modern and convenient, with good amenities.
Percy
United Kingdom,
January
2024
6.8/10
The hotel is nicely located on the Asian side, with many restaurants and shops nearby. The rooms, while okay, have some issues with lights and supplies, possibly styled for Arab tastes. The service is top-notch, especially with Mr Yasarcan at the reception. Dining offers a variety but could be improved. Some facilities are hard to find or lacking, and the distance from tourist attractions can be inconvenient.
Rooms
6.0
The rooms are okay, though some issues with lights and supplies. Possibly styled for Arab tastes.
Service
9.0
The service is excellent, especially with Mr Yasarcan at the reception going the extra mile to make guests feel welcome.
Location
7.0
The location is good on the Asian side, with many dining and shopping options nearby, but far from tourist attractions.
Dining
7.0
The dining offers a variety of Turkish and international options, but could be improved.
Facilities
5.0
Some facilities are hard to find or lacking, which can be inconvenient for guests.
Paul
United Kingdom,
December
2023
8.4/10
My stay at the hotel was a mix of great experiences and some drawbacks. The rooms had a real boutique style, but the furniture needed attention. The service was particularly attentive, especially John at the reception desk. The location was excellent, offering easy access to famous restaurants and sites like the embankment.
Rooms
7.0
The room I stayed in was absolutely stunning, with a real boutique style.
Service
9.0
The service was very helpful and professional, with attentive staff like John at the reception desk.
Location
8.0
The hotel's location was excellent, near well-known restaurants and convenient for exploring the area.
Dining
9.0
The dining experience was excellent, with loads of choice and very tasty options available.
Facilities
9.0
The hotel's facilities were top-notch, offering everything I needed for a comfortable stay.
convenient location
furniture needs attention
Alexandra
United Kingdom,
October
2023
7.4/10
I had a mixed experience at this hotel. While the staff was super helpful and professional, the room I initially requested wasn't as expected, and the noise from the pub downstairs was quite bothersome. The location was nice for exploring the Asian side of Istanbul, with plenty of dining options nearby.
Rooms
7.0
The room I ended up in was smaller than anticipated, but still comfortable.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
8.0
The hotel's location on the Anatolian side offers a peaceful retreat from the bustling European side, with easy access to various restaurants, bars, and shops.
Dining
7.0
The dining options were decent, offering a mix of Turkish and international cuisine.
Facilities
6.0
The hotel offers standard facilities, and while not extraordinary, they served their purpose.
Friendly staff
Noisy room
David
United Kingdom,
August
2023
8.4/10
The hotel offers a serene experience on the Anatolian side, away from the city’s hustle and bustle. The rooms are nicely decorated despite some wear and tear, and the cleanliness is top-notch. The service is exceptional, especially thanks to the helpful staff like Selma. The location, while a bit distant from the European side, provides a peaceful retreat akin to a private island. However, sightseers may find the commuting slightly inconvenient.
Rooms
9.0
The rooms are decorated nicely and maintained impeccably.
Service
9.0
The staff, especially Selma, goes above and beyond to assist guests, making solo travel easier.
Location
8.0
The hotel's marina setting offers a tranquil escape, though the distance to the European side may not suit all travelers.
Dining
8.0
Facilities
8.0
The facilities meet expectations and provide a comfortable stay for guests.
Robert
United States,
August
2023
9.2/10
The hotel was lovely and clean with little wear and tear in the bathroom. It’s a very nice and lovely place to stay, and I would happily return. The rooms were spacious, clean, and quiet, just as I requested.
Rooms
9.0
The rooms were lovely and clean with good amenities and a comfortable bed.
Service
10.0
The staff was super helpful, very professional, and always went out of their way to ensure customer satisfaction.
Location
9.0
The hotel is in a beautiful location on the seaside, perfect for a relaxing stay.
Dining
9.0
The dining experience was very delicious with an elegant atmosphere and a great variety of dishes.
Facilities
9.0
The hotel facilities were modern and convenient.
Frank
United States,
August
2023
9.0/10
My stay at the hotel was absolutely delightful. The rooms were cozy and comfortable, all thanks to Mrs Ege who ensures guests have a very clean and safe stay. The location was fantastic, with easy access to the City Center and a peaceful atmosphere on the Asian side. However, there were some discrepancies in the charges and deposits upon arrival.
Rooms
9.0
I was so pleased with the cozy and comfortable room provided. Mrs Ege from housekeeping truly made sure everything was spotless, ensuring a safe and pleasant stay. The rooms looked really cool!
Service
9.0
The staff - from reception to room service - were all incredibly kind and helpful, much like Olga who promptly assisted us when our key card didn't work. Everyone from the kitchen staff to the porters exemplified amazing service.
Location
10.0
The location of the hotel was perfect. It's conveniently situated near popular streets with shops, restaurants, and cafes by the sea shore. While on the quiet Asian side, it's easy to access all major attractions on the European side of Istanbul.
Dining
8.0
The options were fresh and diverse, especially the offerings near the marina. The executive lounge was a great touch.
Facilities
9.0
The hotel's amenities were top-notch. Everything from room service to the executive lounge was exceptional.
Norman
United Kingdom,
July
2023
8.2/10
The hotel has some room for improvement with shabby furniture and different-colored floors but offers spacious rooms with beautiful bathrooms. The service is top-notch with helpful staff who go the extra mile, and the location is excellent despite being a bit far from Istanbul's main attractions. Dining options are varied with high-quality dishes, and the facilities are well-maintained.
Rooms
7.0
The rooms were quite spacious with beautiful bathrooms, even though the furniture needs attention.
Service
9.0
The service was exceptional, with staff always willing to assist and provide a great overall experience.
Location
8.0
The hotel's location is excellent, offering a quiet and peaceful stay on the Asian side of Istanbul.
Dining
8.0
The dining experience was varied with a nice selection of high-quality food options.
Facilities
9.0
The facilities were well-maintained and added to a pleasant stay.
Robert
United States,
June
2023
7.8/10
I had a decent stay at the hotel. The room didn't exactly match the pictures but was cleaned promptly during my stay. The room size was a bit small for my booking, and the toilet was unstable. On the bright side, the location was wonderful, away from the city's hustle, and close to charming neighborhoods with cafes and restaurants.
Rooms
7.0
The room, although not as advertised, was promptly cleaned, but small for my party. The toilet was unstable.
Service
9.0
The service was excellent, with staff being genuinely helpful and accommodating.
Location
8.0
The location on the Anatolian side was wonderful and pleasant, away from the city's hustle, with nearby attractions.
Dining
7.0
The dining experience didn't meet my expectations, although breakfast was good but busy.
Facilities
8.0
The hotel offered various facilities and services to make the stay comfortable and convenient.
Dana
United States,
May
2023
7.6/10
My stay at the hotel was quite a mixed experience. While the service was exceptional with very welcoming and friendly staff, the cleanliness of the rooms left much to be desired. The location, although great for those interested in Kadikoy, might be far for others. The dining options were good, especially for vegan and vegetarians, but the lack of live music was a downside.
Rooms
6.0
The rooms weren't as clean as expected, despite numerous requests for maintenance.
Service
9.0
The service was exceptional, with very friendly and helpful staff.
Location
7.0
The location was great for me as I wanted to be in the district of Kadikoy, but it might be far for others.
Dining
8.0
The dining experience offered good choices for vegan and vegetarians, but the lack of live music was disappointing.
Facilities
8.0
The hotel offered a variety of facilities like room service, car hire, dry cleaning, and laundry services.
P.
United States,
April
2023
7.8/10
I had a comfortable stay at the hotel with spacious rooms, but some aspects like the confusing menu for room service and lack of complimentary upgrades were a bit disappointing. The service was excellent with a special birthday surprise arranged by Miss Olga. The location was great next to the marina but far from major attractions in Istanbul. The dining experience had some ups and downs, with a nice selection of fresh produce but long wait times for service. Overall, a good value for money stay.
Rooms
8.0
The rooms were spacious and great, but the menu for room service was confusing and we didn't receive complimentary upgrades.
Service
9.0
The staff was very kind and helpful, especially Miss Olga who organized a lovely birthday surprise for my wife.
Location
7.0
The hotel is conveniently located next to the marina with beautiful views, but it's far from the main attractions in Istanbul.
Dining
7.0
The dining had a nice selection of fresh produce but had some service issues with long wait times.
Facilities
8.0
The hotel offers various services like room service, car hire, and dry cleaning, making the stay convenient.
The Betsy Hotel, South Beach
Cottage In The Wood
Medplaya Hotel Pez Espada
Grange Moor Hotel
Hf Fenix Music
Sandcliff Guest House
The Bull Inn
Phyllis Court Members Club
Southernhay House Hotel
Villare Leicester City Centre Hotel
Wroxall Abbey Hotel
The Atlantic Hotel